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Our Policies

Hi! We will be delighted to host you and your guests.  Please read our listing description, maximum people that can stay, amenities we offer and our cancellation policy before you book.

log cabin in smoky mountain
Check-in: 4:00 PM - 6:00PM
Check-Out: 11:00am

In the unlikely event that you must cancel with less than thirty (30) days notice, shorten your stay, check out early, or No Show, you will be charged full rate.  Please understand that you must take responsibility for your entire reservation.  If we can re-book your cabin, a full or partial refund will be made.

If you are within 30 days of your arrival date, then the full amount is due to book.  Over 30 days a credit card on file is necessary to hold the reservation.  Your credit card will be charged thirty days before check in.  A split payment can be arranged.  If you would like to pay by check, money order, or PayPal, please call Nancy at 865-908-8181 after making your reservation to arrange payment.

The total fees include a Nightly Rate.  Rates are subject to change and vary during holidays and high impact periods from June through October.  State Tax is 9.75% and Bed Tax is 3%.  No booking fee is charged by Owner.  Note: your rate covers six guests.  Any additional adult (16 and up) guests over the allowed two will be charged $15 per day per person.  Total Occupancy is 10.  Ten is the maximum allowed including visitors.  Only pre-listed guests are allowed to stay in the Cabin.
$15.00 will be charged for each extra person over 2 people.

Pets are allowable as they are family.  There is a $75 non-refundable pet fee.  Pets need some help adjusting to a new place.  Think about what you are going to do with your dog while you are out.  Please clean up after your pets.
Satellite TV and WiFi are available.  WiFi is so guests can link cell phones to check emails, search the internet, get directions and tourist information.  IN NO WAY is WiFi to be used to download movies, Netflix or gaming.  An additional $29.99 will be added to a guest's bill for excessive use.  Most cell phone plans have Apps to help boost signal while in the mountains.  Please download these Apps before you leave home.  There is a DVD player to watch CD's.  You can bring your own or rent from Redbox at Walgreens locations.
There will be a check out list.  Excessive Cleaning Fee is $100.00

Log Cabin in Smoky Mountain
1345 Yellowwood Drive
Sevierville, TN 37876